At Spin Pin Casino, we take your privacy seriously. This Privacy Policy explains how we collect, use, store, share and protect your personal information when you use our website, play games, make deposits/withdrawals or contact support.
We operate under strict UK and international data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Our goal is simple: keep your data safe, use it only for legitimate reasons, and give you control over it.
This policy was last updated: [Insert current date, e.g. March 2026]. If we make big changes, we’ll notify you via email or on the site.
1. Who We Are (Data Controller)
Spin Pin Casino is operated by [Company Name / Legal Entity – insert actual operator name, e.g. a licensed company registered in Curacao or Malta with UK-facing services]. We act as the data controller for your personal data.
If you have questions about this policy or how we handle your data, contact our Data Protection Officer: Email: privacy@spinpin.com Or use our live chat / support channels.
2. What Personal Data We Collect
We only collect what we need to provide our services, comply with law and keep things secure. This may include:
- Identity & Contact Info: Full name, date of birth, email address, phone number, residential address (including UK postcode)
- Account & Verification Data: Username, password (encrypted), ID documents (passport, driving licence, utility bill) for age/KYC verification
- Financial Info: Payment method details (e.g. last 4 digits of card, bank details for withdrawals), transaction history
- Gaming & Usage Data: Games played, bets placed, wins/losses, login times, IP address, device type/browser info
- Marketing & Communication: Preferences for bonuses/promotions, consent records
- Support & Chat Logs: Messages you send to our team via live chat, email or Telegram
We do not collect sensitive data (e.g. race, health, political opinions) unless you voluntarily provide it (which we don’t require).
3. How We Collect Your Data
- Directly from you: When you register, deposit, withdraw, verify your account, contact support or update your profile
- Automatically: Through cookies, server logs, analytics tools (e.g. IP address, browser type, pages visited)
- From third parties: Payment providers (for transaction confirmation), identity verification services (for KYC), fraud prevention tools
4. Why We Use Your Data (Lawful Bases)
We process your data only when we have a legal reason:
- To perform our contract with you (UK GDPR Art. 6(1)(b)): Registering you, providing games, processing deposits/withdrawals, paying winnings
- Legal obligation (Art. 6(1)(c)): Age verification (you must be 18+), anti-money laundering (AML), responsible gambling reporting, tax/KYC requirements
- Legitimate interests (Art. 6(1)(f)): Fraud prevention, site security, improving our services, basic marketing (where you haven’t opted out)
- Consent (Art. 6(1)(a)): Sending promotional emails/SMS about bonuses (you can withdraw consent anytime)
You can object to processing based on legitimate interests – contact us to discuss.
5. Who We Share Your Data With
We never sell your data. We may share it with:
- Payment processors (e.g. Visa, Mastercard, Revolut, crypto providers) – only what’s needed for transactions
- Identity & fraud prevention services (e.g. for KYC/AML checks)
- Gaming regulators & authorities (when required by law)
- Our service providers (hosting, analytics, customer support tools) – all bound by strict contracts
- Affiliates or partners (only with your explicit consent for marketing)
All third parties are required to protect your data to the same standard we do.
6. International Data Transfers
Some of our service providers may be outside the UK/EEA (e.g. in the US or other countries). When this happens, we use UK-approved safeguards like Standard Contractual Clauses (SCCs) or ensure the country has an adequacy decision.
7. How Long We Keep Your Data
We keep your data only as long as necessary:
- Account data: While your account is active + up to 5–10 years after closure (for legal, tax, AML reasons)
- Transaction records: Minimum 5 years (legal requirement)
- Marketing data: Until you unsubscribe/withdraw consent
- Logs & analytics: Usually 12–24 months
After that, we delete or anonymise it.
8. Your Rights Under UK GDPR
You have strong rights over your data:
- Right to access – see what data we hold about you
- Right to rectification – correct inaccurate info
- Right to erasure (“right to be forgotten”) – in certain cases
- Right to restrict processing
- Right to data portability
- Right to object (e.g. to marketing or legitimate interest processing)
- Right to withdraw consent (where we rely on consent)
To exercise any right, email privacy@spinpin.com or use our support channels. We’ll respond within one month (free of charge in most cases).
You also have the right to complain to the UK Information Commissioner’s Office (ICO): https://ico.org.uk
9. Security of Your Data
We use industry-standard measures:
- Encryption (SSL/TLS) for all data in transit
- Secure servers and firewalls
- Access controls (only authorised staff see personal data)
- Regular security audits
- Two-factor authentication (where available)
No system is 100% secure, but we take every reasonable step to protect you.
10. Cookies & Tracking Technologies
We use cookies and similar tech for essential functions (login, game play), analytics (site improvement) and marketing (with consent). See our separate Cookie Policy for full details and how to manage preferences.
11. Responsible Gambling & Data
We may use your gaming data (with your consent where required) to spot problem gambling patterns and offer support tools (deposit limits, self-exclusion, reality checks). This is part of our commitment to safer play.
12. Changes to This Policy
We may update this policy from time to time. Changes will be posted here with the updated date. Significant changes (e.g. new data uses) will be notified via email or site notice.
By continuing to use Spin Pin Casino after changes, you accept the updated policy.
Questions or concerns? Contact us anytime at privacy@spinpin.com or via live chat. Your trust matters – we’re here to keep things transparent and secure.