At Spin Pin Casino, we love gaming as much as you do – the excitement, the wins, the fun. But we know it’s only enjoyable when it stays fun and under control. Responsible gaming is a core part of how we operate. We provide tools, information and support to help every UK player keep their play healthy, balanced and enjoyable.
We follow strict UK Gambling Commission guidelines (where applicable) and work closely with organisations like BeGambleAware.org and GamCare to promote safer gambling practices. If gaming ever stops feeling like fun, we’re here to help – no judgement, just support.
Our Commitment to Safer Play
- We promote gambling as entertainment, not a way to make money
- We require age verification (must be 18+) and never allow underage play
- We offer easy-to-use tools so you can set your own limits
- We monitor for signs of problem gambling and may reach out if needed
- We provide direct links to professional help resources
- We train our team to recognise and respond to concerns
Tools to Help You Stay in Control
All tools are available in your account settings (look for “Responsible Gaming” or “Limits” section). You can set or change them anytime.
- Deposit Limits – Set daily, weekly or monthly maximums on how much you can deposit
- Loss Limits – Cap total losses over a chosen period
- Wager/Bet Limits – Restrict how much you can bet per spin/hand/session
- Session/Time Limits – Set how long you can play before an automatic timeout
- Reality Checks – Pop-up reminders after a set time (e.g. every 30–60 minutes) showing time played and money spent
- Cooling-Off Period – Take a short break (24 hours, 7 days, etc.) – account access blocked temporarily
- Self-Exclusion – Block your account for longer periods (6 months, 1 year, 5 years or permanent)
- During self-exclusion, you can’t deposit, play or receive marketing
- We honour exclusions across our group of sites
- Activity History – View detailed reports of your play, deposits, withdrawals and time spent
Setting a limit is quick: go to your profile → Responsible Gaming → choose the limit → confirm. You can lower limits instantly; increasing or removing them usually has a short delay (24–48 hours) for safety.
Signs Gambling Might Be Becoming a Problem
It’s helpful to know the common signs – if any feel familiar, reach out for support:
- Spending more time or money than planned
- Chasing losses
- Gambling affecting work, relationships or mood
- Borrowing money or hiding gambling from others
- Feeling irritable or restless when not playing
If you recognise these, talk to someone – it’s a strong step, not a weakness.
Help & Support Resources
We partner with trusted organisations that offer free, confidential advice 24/7:
- BeGambleAware.org – Main UK resource: advice, self-assessment quiz, live chat, helpline 0808 8020 133
- GamCare – National helpline 0808 8020 133, online counselling, forum
- Gamblers Anonymous – Peer support meetings (in-person and online)
- National Gambling Helpline – Same number: 0808 8020 133
You can also set up self-exclusion via GAMSTOP (UK-wide multi-operator self-exclusion scheme): visit gamstop.co.uk
How We Help
- If we notice unusual patterns (e.g. rapid large deposits), we may contact you to check in and remind you of tools
- Our support team is trained to discuss safer play options without pressure
- We never encourage you to increase limits or continue playing when you’ve asked to stop
Need to Talk?
- Live chat: Mention “responsible gaming” or “help with limits”
- Email: support@spinpin.com (subject: Responsible Gaming)
- Or use the in-account tools directly
You’re always in charge. Gaming should add to your life, not take from it. If you ever need a break or extra support, we’re on your side.
Play responsibly – and enjoy the game.
(18+. If gambling is no longer fun, stop. BeGambleAware.org | GamCare.org.uk)